How long does it take to resolve support tickets?
Resolution timelines depend on the issue type; most academic/technical tickets are acknowledged promptly and resolved within defined SLAs via the […]
FAQs
Will I have access to faculty for doubt-solving?
Yes, through the Faculty & Course Mentor connect through the Discussion Forum section.
What are the working hours of the student support desk?
The student support desk is available during standard working hours on weekdays and can be reached via phone, email, or
Will I receive a student ID card?
Yes, a Learner Identity Card (Digital) is issued by the University through the Learner Portal after confirmation of admission.
How do I raise a grievance formally?
By following the escalation matrix (Levels 1-3) starting with raising a ticket via the Learner Portal > My Tickets. If
Can I write UPSC or other competitive exams after completing an online degree?
Yes. Online degrees from UGC-recognized universities are valid for UPSC, SSC, banking, CAT and other competitive examinations, provided you also
Are the online degrees recognized nationally and internationally?
Yes. As per UGC guidelines, online degrees from Bennett University carry the same validity as on-campus degrees across India for
How does the online degree compare to on-campus degree (recognition, parity)?
Online degrees are fully equivalent in recognition to on-campus degrees, as mandated by UGC regulations. They carry the same academic
Are degrees from unrecognized/fake universities accepted for admission?
Not available. The University states it reserves the right to cancel admission if eligibility criteria are not fulfilled and providing